Mews Integration

TripRescue integrates directly with Mews, a leading Property Management System (PMS), to provide a seamless experience for hotels and guests.

Supported Use Cases

• Reservation Retrieval: Securely fetch active reservations from Mews.

• Ownership Validation: Confirm that a user is the rightful owner of a reservation before listing.

• Transfer Orchestration: Handle the end-to-end flow of transferring a reservation to a new guest.

• Customer Sync: Link TripRescue accounts with Mews customer profiles for accuracy.

Benefits for Hotels

• Reduce chargebacks and cancellations.

• Recover revenue from non-refundable bookings.

• Provide a trusted alternative to grey-market resales.

We integrate only with the documented, supported Mews APIs and follow their best practices for certification and compliance.

Endpoints we use

We call a minimal set of Mews Connector API endpoints. No request/response bodies, tokens, headers, or internal code are disclosed below.

Endpoint (Connector API v1)	Method	Purpose (one line)
/api/connector/v1/reservations/getAll	POST	Look up reservation(s) to validate eligibility and status.
/api/connector/v1/customers/getAll	POST	Retrieve customer info for ownership/identity checks.
/api/connector/v1/customers/add	POST	Create a customer profile if the buyer doesn't exist yet.
/api/connector/v1/services/getAll	POST	Fetch basic property/service context tied to a reservation.
/api/connector/v1/reservations/addCompanion	POST	Add buyer as companion prior to ownership transfer when required.
/api/connector/v1/reservations/deleteCompanion	POST	Clean up companions during/after transfer when needed.
/api/connector/v1/reservations/updateCustomer	POST	Perform the ownership transfer to the new guest.
/api/connector/v1/bills/getAll	POST	Retrieve bills linked to a customer/reservation for handover checks.
/api/connector/v1/bills/update	POST	Reassign bill ownership to align with the transferred reservation.

Notes (kept high-level):

• We use on-demand, event-driven calls tied to user actions and hotel approval (no high-frequency polling).

• We apply least-privilege scopes and only the fields required for each step.

• We follow Mews' certification guidance for rate limiting and request filtering.