For Guests
For Sellers: Recover Your Investment
When travel plans change, TripRescue helps you recover the value of non-refundable hotel reservations instead of losing your entire investment.
Financial Recovery:
Sell reservations at competitive market rates
Recover substantial portion of original booking cost
Avoid total loss from changed travel plans
Receive payment after successful transfer completion
Simple Process:
List reservation with confirmation number and dates
Platform verifies ownership with hotel directly
Set competitive price for quick sale
Receive payout once transfer completes successfully
Security & Authenticity:
All listings verified through hotel Property Management System
Ownership validation prevents fraudulent listings
Secure payment processing protects all parties
Complete transaction audit trail for your records
For Buyers: Access Verified Bookings
Purchase authentic hotel reservations at discounted rates with complete confidence in booking validity.
Guaranteed Authenticity:
Every listing verified directly with hotel PMS
No risk of fake or duplicate reservations
Hotel-approved guest transfers ensure legitimate bookings
Real-time availability and pricing confirmation
Competitive Pricing:
Access below-market rates from motivated sellers
Compare options across multiple properties and dates
Transparent pricing with no hidden fees
Secure payment processing with buyer protection
Seamless Experience:
Instant booking confirmation after purchase
Automatic guest record creation in hotel system
Standard check-in process at property
Access to all booking amenities and services
Payment Security & Guarantees
Escrow Protection:
Buyer payments held securely until transfer completion
Automatic refunds if transfer fails for any reason
No financial risk to buyers from transaction failures
Seller payments released only after successful completion
Fraud Prevention:
Identity verification for all platform participants
Payment method validation before transaction processing
Real-time verification with hotel systems
Comprehensive security monitoring and fraud detection
Transaction Transparency
Complete Documentation:
Detailed confirmation emails for all parties
Real-time status updates throughout transfer process
Access to complete transaction history
Customer support for any questions or concerns
Hotel Integration:
Transferred reservations appear normally in hotel systems
Standard guest services and amenities fully available
No difference in treatment from original bookings
Direct communication with hotel for service requests
Support & Protection
Customer Service:
Dedicated support for transfer process assistance
Rapid response for any transaction issues
Direct coordination with hotels when needed
Comprehensive FAQ and self-service resources
Dispute Resolution:
Fair arbitration process for transaction disputes
Complete audit trail for issue investigation
Mediation services between buyers and sellers
Escalation path to hotel partners when appropriate
Refund Policies
Buyer Protection:
Full refund if hotel rejects transfer request
Automatic refund for any technical transfer failures
Protection against seller misrepresentation
Standard refund processing within specified timeframes
Seller Guarantees:
Payment upon successful transfer completion
No seller liability for hotel rejection decisions
Clear communication about transfer status
Prompt payment processing after confirmation
Quality Standards
Listing Requirements:
Only authentic, verified reservations accepted
Clear property and booking information required
Accurate pricing and availability representation
Comprehensive booking terms and conditions disclosure
Guest Standards:
Identity verification for all platform users
Payment method validation and security checks
Compliance with hotel guest policies and standards
Respectful platform usage and communication requirements
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