Overview

The Problem

When travelers' plans change, non-refundable hotel reservations become total losses. Traditional options are limited:

  • Travelers lose their entire investment

  • Hotels face potential no-shows and reputation issues

  • Resale attempts happen outside hotel systems, creating security risks

Our Solution

TripRescue creates a secure marketplace where travelers can transfer hotel reservations to other verified guests. Unlike unofficial resale methods, every transfer is processed directly through the hotel's Property Management System (PMS).

Key Benefits

Revenue Protection

Hotels never lose revenue from cancelled bookings. Rooms are transferred to verified replacement guests, maintaining occupancy and eliminating no-show losses.

Operational Control

Hotels approve every transfer request. Properties maintain complete authority over guest assignments and can reject transfers that don't meet their standards.

Guest Flexibility

Travelers recover investment from unused reservations while buyers access verified bookings at competitive rates. All parties benefit from authentic, hotel-approved transactions.

Zero Operational Burden

Hotels require no new training, software, or processes. All technical complexity is handled automatically through existing Mews Connector API integration.

Platform Advantages

  • PMS-Verified Authenticity: Every listing verified directly through hotel systems

  • Automated Transfer Process: Complete ownership change handled programmatically

  • Real-Time Inventory: Live availability and pricing from hotel sources

  • Secure Payment Processing: Enterprise-grade payment security via Stripe

  • Audit Trail: Complete transaction history for compliance and dispute resolution

Current Status

MVP Complete: Core platform functionality operational with comprehensive 5-step transfer workflow Certification Pursuit: Actively working toward Mews API certification for production deployment Ready for Pilots: Available for controlled hotel partner testing programs

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